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Who we are

On 6 May 2011, Queensland Premier Anna Bligh announced GoldLinQ as the successful proponent to operate Queensland’s first light rail system on the Gold Coast. GoldLinQ is a group of companies consisting of GoldLinQ Pty Ltd, McConnell Dowell Constructors Pty Ltd, Bombardier Transportation Australia Pty Ltd and KDR Gold Coast Pty Ltd. More detailed information about GoldLinQ’s partners can be found on the GoldLinQ page.

As Operator Franchisee of Stage One the Gold Coast light system, GoldLinQ is responsible for the design, construction, operations and maintenance. The design and construction element of the project will run for approximately three years from contract award. This includes the manufacture and supply of the trams and rail systems, track laying, station and structures, and the assembly of the overhead power supply. The operations and maintenance is for 15 years, which includes running tram services to the timetable, cleanliness and maintenance of the trams, and maintenance of the system infrastructure.

To support the effective delivery of Stage One of the light rail system, GoldLinQ developed a “Project Charter” (Charter). The Charter was developed over a number of months by GoldLinQ with the involvement of members of the Gold Coast community. GoldLinQ did this to ensure the contents of the Charter reflect what the Gold Coast needs from the delivery of Stage One, not only what GoldLinQ is aiming to achieve. GoldLinQ’s Charter is detailed below.

GoldLinQ Charter

Our Vision:

LinQing the Gold Coast Community

Purpose:

To create a world class, sustainable, city changing, integrated light rail system for the future prosperity of the Gold Coast community.

Behaviours

The behaviours that we value are:

  • Caring for each other and always making safety our highest priority
  • Working together - one community, one project, one team, one success
  • Having pride in our product and service and celebrate our achievements
  • Displaying boldness, energy and passion in all that we do
  • Earning and delivering trust and respect through integrity, delivery, empathy and openness
  • Visible and active leadership at every level
  • Reliability- delivering on our commitments
  • Value the truth- challenge assumptions

Objectives

Our objectives are to:

  • Sustain a zero harm environment for our people, public, passengers and local communities
  • Be on time and reliable in design, construction and operation
  • Deliver a quality world class product, services and image
  • Provide economic and social benefits for our passengers our community, businesses and project partners
  • Demonstrate value for money for the State and community
  • Achieve maximum potential of the system by encouraging people out of cars, into the light rail and promoting future connections to Helensvale and the Gold Coast airport
  • Minimise environmental impacts and promote sustainable outcomes

Strategies

To succeed we:

  • Think like a passenger: empower our people to improve passenger journeys, comfort and understanding and to promote public transport
  • Are led by the end result- operator led
  • Engage and communicate to achieve community ownership of the light rail system
  • Utilise world class expertise and best practice in leadership, management, technology and operations
  • Attract and retain quality people
  • Focus on the long term view
  • Achieve full integration- community, station destinations, transport providers and project partners
  • Achieve the right balance in the hard decisions

It is important to have the right personnel to effectively deliver Stage One of the light rail, and ensure the needs of the Gold Coast are being supported. GoldLinQ would like to introduce the following two key members of our consortium:

Updated:
22 August 2014 16:21
  1. John Witheriff, Chairman of the Board

    John Witheriff, Chairman of the Board

    As Chairman of the Board, John Witheriff has worked with the GoldLinQ team since tender stage. John was a key member of the bid team and is a driving force to ensure GoldLinQ remains focussed on the needs of the Gold Coast and its people.

    A long term resident and businessman, John is very passionate about how the light rail can transform the Gold Coast and be a catalyst for its next phase of growth and development. John is the Managing Partner of Minter Ellison on the Gold Coast. He has unique expertise in the tourism industry, having been a director of key industry corporations. John’s appointments include:

    • Gold Coast Suns, Chairman of the Board.
    • Director Compliance Committee Member, Seaworld Limited
    • Chairman, Regional Council of Commerce Queensland (Gold Coast)
    • Director, Commerce Queensland (Queensland Chamber of Commerce & Industry)
    • Chairman, Event Advisory Board, Lexmark Indy 300
    • Chairman, Regional Economic Development Advisory Board, Gold Coast City Council
    • Queensland Convenor, Tourism Task Force.

    John has also acted as a director of some of Queensland’s largest companies including Energex Retail and the Queensland Transmissions Supply Corporation, and has until recently been a member of Queensland’s Liquor Appeals Tribunal.

    In January 2005, John was named Gold Coast Citizen of the Year. He was also honoured with the 2002 Gold Coast Tourism Award, the City’s highest community and government accolade for contribution to the tourism industry and development of the Gold Coast as Australia’s tourism capital. John’s distinctive understanding of commercial, operational and strategic issues is applied with the specialist legal skills of a team of lawyers to advise key corporate clients and assist in the delivery of practical legal solutions.

  2. Phil Mumford, Chief Executive Officer

    Phil Mumford, Chief Executive Officer

    Over the last 20 years, Phil Mumford has led complex commercial businesses as Chief Executive Officer in the construction and operation of toll roads, and in the operation of major sea ports. In these roles he has overseen the planning and construction of large civil and marine infrastructure projects, and major business transformation initiatives.

    His achievements have included the review and reform of Board and associated governance processes, negotiation of significant contracts in excess of $2b with multinational vendors, successful management of stakeholders within complex government and private sector environments, organisational restructure and reform, and significant improvement in company commercial performance and business growth.

    Most recently Phil has led, as Chief Executive Officer, the delivery of the largest road and bridge construction project in the history of the state of Queensland. This project was delivered significantly ahead of schedule and under budget. He is an extremely experienced leader of organisations and people, an exceptional problem solver with outstanding influencing skills.